. >> miss johnson. my favorite people. always in a very pleasant mood. >> thank you. >> reporter: there is one area, though, where he comes up a big fat zero. tom has never had an accident. but now he is facing the biggest challenge of his career, me. >> come on in. >> i'm your christmas help, tom. >> i was expecting a much younger man. >> reporter: his doubts were well founded. >> this isn't working out. >> reporter: i suited up to help out with the run up to christmas which can mean up to 32 million packages a day for big brown and tom camp who took me on his route where he is the safest driving on a precautious road. >> what do you think when you see people texting and talking those things. >> they'll pull up to a red light and they'll sit there and you can see their head down and it just urks the living hell out of you. come on, drive, you know? can't you wait until you get home? >> reporter: for the people here it's not his safely record or the years or the mileage, it's his humanity. so close to the michigan campus,